FAQ

Q: When can I use a discount code?

Promo Codes must be used during their valid dates. Each code has a period of time in which it is valid and discounts will not be applied if the code is used after its expiration. We encourage our customers to read email correspondence so they never miss the chance to save money!

Question 1

Why should I choose Exact Replacement Parts (ERP) for my appliance repair needs?

Accepted Answer

ERP is committed to providing high-quality aftermarket repair parts that meet or exceed OEM standards. We offer an extensive selection, cutting-edge solutions, and unmatched customer service, making us the best choice for reliable alternatives to OEM parts.

Question 2

How do I know the quality of ERP's aftermarket repair parts?

Accepted Answer

Our parts undergo rigorous testing to ensure optimal performance and longevity. We are dedicated to offering top-of-the-line components that match or surpass OEM standards, providing you with the quality you can trust.

Question 3

What types of appliance parts does ERP offer?

Accepted Answer

With a vast catalog of over 2000+ appliance parts, ERP provides unparalleled variety of options for various appliances. From refrigerators to dishwashers, ovens to washing machines, our extensive selection covers a wide range of repair needs.

Question 4

What kind of Customer Support does ERP offer?

Accepted Answer

At ERP, customer satisfaction is our top priority. Our knowledgeable and friendly customer service team is always ready to assist you with any inquiries, product recommendations, or technical support you may need. We are committed to ensuring a seamless experience throughout your interaction with us.

Question 5

How does ERP compare to other options for aftermarket repair parts?

Accepted Answer

ERP stands out due to our exceptional quality, extensive selection, and unwavering commitment to customer satisfaction. Our parts undergo rigorous testing, we provide cutting-edge solutions, and our focus on delivering a seamless experience makes us the go-to choice for reliable alternatives to OEM parts.

Question 6

Can individuals and professionals both benefit from ERP's offerings?

Accepted Answer

Absolutely! Our high-quality aftermarket repair parts cater to both professionals and individuals. Whether you're a seasoned technician or a DIY enthusiast, ERP provides reliable alternatives to OEM parts that you can trust.

Question 7

How can I experience the ERP difference for my appliance repairs?

Accepted Answer

Discover the ERP difference today by exploring our extensive selection, exceptional quality, and customer satisfaction. Choose ERP as your go-to source for reliable alternatives to OEM parts and make your appliance repairs with confidence.

Question 8

When can I use a discount code?

Accepted Answer

Promo Codes must be used during their valid dates. Each code has a period of time in which it is valid and discounts will not be applied if the code is used after its expiration. We encourage our customers to read email correspondence so they never miss the chance to save money!

Question 9

How do I use my Discount Code?

Accepted Answer

ERP is offering discount codes in our popular insider box email series because we care about you. We want to give you market advantage, especially if you take the time to read our emails that we take the time to create! Our marketing teams picks these parts just for you, and your benefit.

For Phone Orders, simply give the Customer Service Representative the code at the time you place your order. Due to the speed that we work to get orders shipped out it is not possible to add the code after the fact so you need to use the code at the time you place the order.

For Fax Orders, please put the discount code centered at the top of the order and it will be applied when the order is processed. It can be hand written so please write legibly.

For Online Orders, place the code in the Promo Code box or in the Comments Section and it will be applied when the order is processed.

For Emailed Orders, put the Promo Code in the Subject line. When the order is processed the discount will be applied.

Question 10

What if I forgot to add a discount code to an order I already placed?

Accepted Answer

If the order has not been invoiced we can apply the discount, but under no circumstance will we credit your account the difference.

FAQ's about Exact Replacement Parts (ERP)

Why should I choose Exact Replacment Parts (EPR) for my appliance repair needs?

How do I know the quality of ERP's aftermarket repair parts?

What types of appliance parts does ERP offer?

What kind of Customer Support does ERP offer?

How does ERP compare to other options for aftermarket repair parts?

Can individuals and professionals both benefit from ERP's offerings?

How can I experience the ERP difference for my appliance repairs?

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